Balancing payroll and human resources (HR) in your company can be a time consuming task. Most business owners in small to medium size companies know the frustration of spending more time than they want on these non-revenue generating activities. Payroll and (HR) are common starting points for outsourcing business operations, which makes them one of the most outsourced administrative tasks, estimated to reach $162 billion by the year 2015, according to Outsourcing Insider.
Ultimate Software is one payroll and HR outsourcing provider that is working to lighten the load of businesses owners through their UltiPro solution. Over 2,600 customers in 150 countries utilize UltiPro. The UltiPro solution delivers HR, payroll and talent management solutions that connect people with the information and resources they need to work more efficiently. Ultimate Software was founded in 1990 and is headquartered in Weston, Florida. In 2013,Ultimate was ranked #9 on FORTUNE’s list of the 100 Best Companies to Work For; recognized as a ‘Leader’ in Nucleus Research’s HCM Technology Value Matrix; and awarded the highest rating by Constellation Research in its Cloud Buyer’s Bill of Rights Certification
Two companies in the healthcare industry – Intralign Health and Daybreak Group—recently selected the cloud-based UltiPro solution to enhance their processes for human capital management (HCM). A highly regulated industry with complex HCM requirements, the healthcare industry has a wide variety of challenges related topeople management. For example, when supporting employees who have diverse backgrounds, education, skills, and experience, healthcare companies need HCM technology that provides end users with easy-to-use capabilities. To monitor changing workforce demographics as well as manage reporting and audit requirements, healthcare organizations also need a single solution to house employee data that is accessible to HR, leaders, and managers who are in multiple locations. Changes can occur rapidly and unexpectedly, and as a result, companies need customer andsupport servicesthat are responsive and can quickly address their needs.
“Because of its cloud delivery, UltiPro will provide our company with an affordable solution that requires minimal IT support and spend on our internal resources.Even better is that all the HCM functionality is delivered in one unified suite, which will bring significant advantages to our operations,” said Lars Thording, Vice President of Marketing and Public Affairs at Intralign Health. “In addition to the business benefits that will come with one system of record for our HCM, UltiPro also will deliver cohesive, standardized reporting as well as give our teams the flexibility to configure the solution to meet our unique business requirements.”
AAA Carolinas, a member of the AAA family of motor clubs is also benefiting from Ultimate’s unified approach to HCM, person-centric technology, and responsive customer service. Before UltiPro, AAA Carolinas had used several systems for its HR and payroll operations, so employees, managers, and administrators had to manage multiple logins and navigate different systems. The systems were often out of sync, creating frustrations and reporting issues. To address these challenges, AAA Carolinas has been leveraging Ultimate’s UltiPro as its one system of record for HCM.
“Having multiple systems is a time waster. Our first priority is helping our customers, and having to manage a variety of systems could divert us from this goal. WithUltiPro as our one system of record for HCM, we have simplified our work so we can focus on what’s really important to our business,” said Lori Diggs, human resource project analyst at AAA Carolinas. “I’ve never worked with an HCM solution where the information was so easily accessible. Managers now can go to one place to handle everything that is related to their talent.”
Delivered with cloud technology, UltiPro provides customers like AAA Carolinas with an end-to-end suite of HCM functionality, includingrecruitment, onboarding, payroll, benefits, performance management, and more. Plus, employees, managers and executives have immediate, 24-7 access to information as well as a range of strategic HCM tools that are both easy to access and easy to use.
In 2013 Ultimate Software delivered significant enhancements to its HCM suite with expanded support for global organizations, predictive analytics, and new mobile capabilities. Ultimate’s Retention Predictor provides HR professionals and managers with a statistically accurate, data-based indicator of an employee’s flight risk, along with the potential impact to the organization of losing that employee. In addition, for customers that choose to display the Retention Predictor, the indicator is automatically populated for each employee with no manual selection required by the manager. Organizations can now better understand workforce dynamics, proactively intervene when appropriate, and assess the effectiveness of programs inbuilding long-term employee relationships.
Where to go for more information?
Companies are currently seeking the results that Intralign Health and AAA Carolinas are witnessing through outsourced payroll and HR services. As a result of the growing payroll and HR provider market, PayStream Advisors is developing a Technology Insight report for finance professionals who are actively seeking information regarding outsourcing payroll processing and HR services, in an effort to improve productivity and simplify administration.
This upcoming Q2 2014 report will provide valuable insights into emerging payroll technology and HR services that provide companies with the much needed relief from day-to-day administration processes, so they can focus on their core business. The report will provide current payroll and HR trends, statistics and a detailed view of current payroll and HR outsourcing providers and their product/service offering.
